Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.
Role Objective
Our client, a leading hotel/hospitality brand, is seeking a results-driven Strategic Partnerships Manager to drive revenue growth, expand market presence, manage tenders and bids, and build strong client and partner relationships. The role requires a combination of strategic thinking, market insight, and leadership to achieve business objectives.
Core Duties and Responsibilities
- Conduct market research to identify new opportunities and trends in the hospitality
sector. - Develop and implement strategies that generate quality leads for our clients.
- Manage all communications and ensure high quality experience, pre, during and post engagement.
- Maintain relationships with community organizations, businesses, and vendors
providers to build partnerships and referral networks. - Lead digital marketing efforts, including social media, email campaigns, and website content.
- Oversee the production of marketing materials and ensure brand consistency.
- Formulate and execute business development plans to expand the services.
- Analyze marketing and business development performance metrics and adjust
strategies as needed. - Collaborate with the management team to align marketing efforts with overall
business objectives. - Manage the marketing budget and ensure cost-effective use of resources.
- Collaborating with internal teams to develop and implement customer-centric initiatives and solutions.
- Train and supervise the client service and marketing team to achieve departmental goals.
- Monitor competitor activities and provide insights to improve the market
position. - Prepare regular reports on marketing and business development activities and
outcomes. - Maintain up-to-date knowledge of healthcare regulations and industry standards.
- Work closely with the customer service team to enhance patient satisfaction and
retention. - Identifying and pursuing new business opportunities within regional market, including partnerships, collaborations, and strategic alliances.
- Developing and executing innovative strategies to expand our client base, visibility and increase market penetration.
- Building and maintaining strong relationships with existing clients, ensuring exceptional customer satisfaction and retention.
- Analyzing market trends, competitor activities, and customer feedback to identify opportunities for improvement and innovation.
- Monitoring and optimizing key performance indicators (KPIs) to track progress and achieve business objectives.
- Maintain and manage customer databases, communication schedules, and compliance with SLAs.
- Perform other administrative or strategic tasks as assigned by management.
Job Specifications and Qualifications
- Bachelor’s Degree in Marketing, Business Administration, Communication, or a related field.
- At least 5 relevant experience in the same role.
- Proven track record of successful marketing campaigns and business development
initiatives.
Key Competencies
- Strong leadership and team management skills
- Exceptional communication and interpersonal abilities
- Strategic thinking and market intelligence
- High integrity and professionalism
- Solid business acumen and analytical skills
- Creativity, initiative, and self-motivation
If interested in the position and meet the above requirements, kindly send your CV on or before 28th February 2026 to the email careers@emergeegressconsulting.com and indicate the position applied for in the subject line. Only shortlisted applicants will be contacted.
